"As America
runs on small business so do CyberRobbers. Almost everyone I know has received
at least one email informing them of their recent good fortune in some foreign
lottery. Those scams are easy enough to spot, the CyberRobbers themselves only
make a half-hearted attempt at legitimacy. It's not the lottery that they are
trying to sell you on but rather inserting a nasty little creature called a
""banking Trojan"" onto your pc's hard drive. Small
businesses are a prime target as they usually have less sophisticated
technology and less skilled employees or ""techies"" than
larger corporations.
There are a
number of ways they can go about their dirty little deeds and they come in a
variety of flavors. Some of the 'banking Trojans"" are highly
sophisticated and can actually fight against safe guards to protect your
company's information, such as software to defeat single-use PIN codes, smart
cards, security certificates and biometric scanners used commonly in ACH
transfers and wire transfers.
Most small
businesses with net income under $250,000 operate on limited funds and believe
themselves safe from CyberRobbers because of the ""hands
on"" banking approach. But even the smallest business with only one
or two employees handling the financial transactions of the company can under
attack. Online banking, while being extremely convenient for the small
entrepreneur, is not as safe as the banking industry would lead the small guy
to believe.
For instance, if
a small business is attacked by CyberRobbers the bank may or may not return any
stolen funds. If the bank determines the small business has not preformed due
diligence in their own security it holds itself unaccountable. How is that
possible, is it ethical? It is quite a gray area as to what due diligence is in
the opinion of the bank.
The most common
mistake a small business can make that does online banking is the lack of
updated and strenuous anti-virus security protection and the installation and
maintenance of firewalls. Such as a small business that purchases it's computer
systems with pre-installed security systems like Norton Utilities fails to
renew the subscription to Norton upon expiration, the small business is held at
fault in case of attack by CyberRobbers.
Another frequent
mistake one that I have experienced personally is the attack on the financial
employee via another unrelated employee in the company. Most companies spend a
great deal of time training their financial wizards to not touch any email that
comes from an unrecognized source. In recent years it has become necessary to
include recognized sources as well like the IRS and FedEx. The CyberRobbers are
aware that the small business has become more suspicious so they change their
tactics to go with the times.
For example,
Employee A is the company accountant and is accustomed to the annoying and
relentless emails of the CyberRobbers and very adept at ignoring them. Employee
B is the company receptionist and receives an email to their account that
states FedEx in the reference line, as they regularly receive the FedEX
shipments they open the email. The message refers to a money transfer and they
believe the email has been mistakenly sent to them so they forward the email to
Employee A. Employee A noting the email has come from Employee B suspects it is
to do with some sort of FedEx payment and reopens the email. Aha! Their company
is now under attack.
The
CyberRobber's evil little ""banking Trojan"" has been
inserted onto the hard drives of the correct person. If the computer system of
Employee A is fully protected it might dispel the attack and none the wiser.
But as the CyberRobbers become more technologically advanced the likelihood of
such a minor incident can become a major one.
For weeks after
the attack the little bug can sit in the hard drive recording banking account
log-ins by Employee A. Once they have the log-in information it is only a
matter and time and the monies will begin to shift. Quite often the first
monies deposited are insignificant amounts such as $0.30 or $.0.98 something
not readily noticeable. Then within a few days and they've tested their account
they either deposit sums to be extracted into other accounts, thus laundering
their own dirty funds, or they withdraw whatever monies are available in the
small business's account.
Therefore;
proper training of all company personnel, updated security systems and regular
maintenance such as all available updates for those systems is imperative to
protecting your small business assets. Expecting the bank to reimburse in case
of fraudulent use of your account is naïve and shows poor business
acumen."
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